The request
The caller explains the service they want, which days suit them, and any other details your team needs.
Booking tools
MissedAI asks what the caller needs, when they’d like to come in, and how to reach them. Your team gets those details for follow-up in the booking process you already use.
Tell us which booking tool you useAn appointment call usually starts with a service and a preferred time. MissedAI asks for those details and a way to contact the caller, so your team can follow up.
The caller explains the service they want, which days suit them, and any other details your team needs.
You receive the request and any callback details they shared. Read the transcript if you need the full conversation.
Your team checks the request against its schedule. Where a supported connection is configured, the details can enter that booking process.
Your booking setup
Available connections depend on your booking tool and account permissions. An appointment needs confirmation from your team or the configured scheduler before it is booked.
Your booking tool holds the hours, service durations and available times your team uses.
The tool’s supported connections determine whether requests can be passed through a connector, booking link or API.
You decide which requests need someone to check the details before an appointment is confirmed.